Shipping Policy
Thank you for choosing TRAVLO. We are committed to providing you with efficient and reliable shipping services. Below is our shipping policy:
1. Processing Time
All orders will be processed within 1-2 business days after receipt. This includes order confirmation, product preparation, packaging, and handing over to the carrier.
2. Shipping Time
Shipping time is typically 7-10 business days. The exact shipping time depends on your location and the logistics service provider.
3. International Shipping
We offer shipping to multiple countries and regions around the world. Shipping times and costs may vary depending on the destination, as well as local customs and logistics conditions.
4. Shipping Fees
Shipping fees will vary depending on your order and shipping address. You will be able to see the accurate shipping cost at checkout.
5. Customs and Duties
For international orders, customers may be required to pay additional duties, import taxes, and other government fees. These charges are the responsibility of the customer, and TRAVLO has no control over or responsibility for these fees. Please check with your local customs office before purchasing.
6. Tracking Information
Once your order has been shipped, you will receive an email with tracking details. You can track your package on the carrier's website using the provided tracking number.
7. Address Issues
Please ensure that the shipping address provided at checkout is accurate. TRAVLO is not responsible for delays or lost packages due to incorrect or incomplete addresses.
If you have any questions regarding shipping, please contact our customer service team at [email protected]